Privacy Policy
MiraDX Privacy Policy
MiraDX, Inc (“MiraDX”, “We” or “Us”) is committed to protecting your privacy.
This Privacy Statement describes the specific practices and guidelines that we follow to help ensure the confidentiality and security of your personal information when you use our Websites and Services.
Information We Collect
MiraDX may collect, store, and use personal information (such as your name, address, telephone number, and email address) when it is voluntarily submitted to us.
We may automatically collect information about you and your computing device when you use, browse, and interact with our Websites. Our Websites collect this information in a variety of ways, including when viewing a webpage, clicking on a link, or entering data in an online form.
How We Use Your Personal Information
MiraDX will only use your personal information for the purpose it was collected. We may use your personal information to contact you, to provide the information to your healthcare provider, and to respond to your inquiries and requests.
We may also use your personal information to provide you with customer support and maintain and improve our services. We may combine your information with other information about you that is available to us, including information from other sources.
Sharing Your Personal Information
MiraDX may share your information with your healthcare provider, individuals, or services only when you have authorized us to do so and as described in this Privacy Policy. MiraDX will not sell or rent your personal information to any other company or organization.
We may occasionally hire third-party service providers to provide limited services on our behalf. MiraDX will give the providers only the personal information they require to perform the services and requires such providers to maintain the confidentiality of the information they receive.
We may need to access or disclose your personal information to comply with the law or legal process and to exercise our legal rights or defend against legal claims. We may share personal information and any additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, or as otherwise required by law.
Security of Your Personal Information
MiraDX uses a combination of industry standard security measures. Information that is provided to Improve Labs through our Websites is transmitted using industry standard Secure Sockets Layer (SSL) encryption with the exception of information sent to us via email. Information is processed and stored on controlled servers with restricted access.
Protected Health Information
When generating laboratory results, receiving health information, or transmitting information to a healthcare provider, MiraDX is subject to laws and regulations governing the use and disclosure of health information including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) Protected Health Information available on our Websites may only be used or disclosed for treatment and other authorized purposes as stated in our Notice of Privacy Practices.
MiraDX applies reasonable and appropriate measures to safeguard the confidentiality, integrity, and availability of Protected Health Information residing on, processed by, or transmitted by our servers. It is important to remember, however, that no system can provide 100% security at all times. Accordingly, we cannot guarantee the privacy and security of information stored on or transmitted using our Websites.
Cookies
Certain pages of our Website and/or html email correspondence may use session cookies, persistent cookies or web beacons to anonymously track unique visitors, save website preferences, and to allow us to recognize visits from the same computer and browser. You have the option to reject some or all Website cookies and still use the Services. If you choose to reject all cookies, your access to the Website may be limited.
Aggregate Data Collection
MiraDX tracks visits to our Services using visitor logs and tracking-codes to compile anonymous aggregate statistics. This aggregate information is collected service-wide, and includes anonymous website, application, and device statistics. When you browse our websites and access our applications our system automatically collects information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, domain names, referring and exit pages, Uniform Resource Locator (URL), platform type, location, unique device identifier, pages viewed and the order of these page views, the amount of time spent on particular pages, the date and time of your request and one or more cookies that may uniquely identify your browser. This information is used to analyze trends, administer the Websites, improve the design of our Websites, and otherwise enhance, monitor, and troubleshoot the services we provide.
Information Access, Updates and Choice
You may choose to provide information to MiraDx by completing the registration form, sending us an email or otherwise contacting us. In the registration form, you may have an opportunity to elect to receive certain communications from us. MiraDX email correspondence will include instructions on how to update certain personal information and how to unsubscribe from our emails and postal mail correspondence.
Do Not Track
We do not currently employ a mechanism to act upon “Do Not Track” instructions but are in the process of investigating such mechanisms.
Children’s Privacy
MiraDX websites and services are directed toward adults. We do not normally collect the personal information of children under the age of 13. We will not knowingly collect or use any personal information from any children under the age of 13. If we become aware that we have collected any personal information from children under 13, we will promptly remove such information from our databases.
Linked Sites
MiraDX may provide links to websites operated by third parties that are not covered by this policy. MiraDX does not maintain these sites and is not responsible for the privacy practices of sites it does not operate. We encourage you to review the privacy policies posted on those web sites.
Governing Law
Our Websites are controlled and operated by MiraDX. By choosing to visit our Websites or otherwise provide information to MiraDX, you agree that any dispute over privacy or the terms contained in this Privacy Statement will be governed by the laws of the State of Connecticut.
If you are accessing our Websites from any location with regulations or laws governing personal data collection, use or disclosure that differ from United States laws or regulations, please note that through your continued use of our Websites, which is governed by the laws of the State of Connecticut and the United States of America and this Privacy Statement, you are transferring personal information to the United States of America and you consent to that transfer and to the collection and processing of such information in the United States.
Changes to Our Privacy Policy
If we change our privacy policies and procedures, we will post those changes on our Website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.
How to Contact Us
You can contact MiraDX using our Website contact page or send an email to the address below. Please include your contact information and a detailed description of your request or privacy concern.
MiraDX, Inc.
Last updated: May 24, 2024